SPECS 2025: The many physical retail uses for AIArtificial intelligence is emerging as a mainstream tool to support physical retailing operations. Amazon using AI to improve sustainability of its buildings Amazon is using proprietary artificial intelligence solutions to help ensure its buildings contribute to corporate net-zero carbon goals. Smarter store labor: Six key benefits of retail robots Whoever first said, "retail is detail," must surely have been thinking about food-drug-mass retailing in the U.S.